Fares Policy and Pricing

This document serves as a comprehensive overview of all fare policies and pricing for the San

Francisco Municipal Railway service (Muni).

BASIC FARE TABLE

FARE PAYMENT OPTIONS

The following options are available to pay fares and purchase products. Pricing and product

availability vary by system.

3. FAREBOX – Fares paid at time of boarding at front of Muni bus, trolley or rail car (outside

of the Metro station). A receipt is provided upon payment. Exact change is required.

4. CLIPPER LIMITED USE TICKET – In Muni Metro stations, a Limited Use ticket must be

purchased from a Clipper ticket vending machine. The ticket is placed on the Clipper card

reader at the faregate to access the paid area.

FARE CATEGORIES

Reduced Fare by meeting or possessing one of the requirements below. Proof of age or

appropriate identification is required when requested by an operator or fare inspector. For use

on Clipper, special application requirements apply (www.clippercard.com).

a. Senior – 65 years of age or older.

b. People with Disabilities – Customers with qualifying disabilities. Regional Transit

Connection (RTC) card required for use on Clipper. For farebox or limited use ticket

payment, RTC or Medicare card, state DMV issued Disability parking placard or

discount transit card issued by another transit agency is accepted for eligibility.

other fares and passes such that the fare does not exceed fifty percent of the Full Fare.

4. PARATRANSIT – Customers who are unable, due to their disability, to independently use

accessible fixed route services some or all of the time. Services include shared ride, group

van, and taxi services. Application and certification requirements apply

(www.sfparatransit.com).

Available for San Francisco residents only. Application and certification requirements

apply (www.sfmta.com/freemuni).

c. People experiencing homelessness with approval from the San Francisco Department of

Homelessness and Supportive Housing

d. San Francisco Police and Sheriff Deputies presenting a regulation seven-pointed star and

in full uniform.

e. Active employees of the SFMTA.

1. SINGLE RIDE – Single ride fares are valid for unlimited travel for 120 minutes from time of

payment or activation on Clipper or mobile ticketing and until 5 a.m. the following day if

purchased after 8:30 p.m. Travel must be completed by expiration of time period

2. DAY PASS – Valid for unlimited travel (except for Cable Car) until 11:59 p.m. the day of

activation.

3. “M” MONTHLY PASS (Muni-Only) – Valid for unlimited travel on all Muni service from

the first day of the month through the third day of the following month.

5. CABLE CAR SINGLE RIDE – Valid for one single ride on a cable car with no transfers or

re-boarding.

6. ONE-, THREE- AND SEVEN-DAY PASSPORTS – Valid for unlimited travel on all Muni

service (including Cable Car) until 11:59 p.m. on the last day of eligible use.

7. PARATRANSIT VAN SERVICE – Shared service for door to door and group travel.

8. PARATRANSIT TAXI SERVICE – Service offered in partnership with San Francisco taxi

1. TOKENS (BAGS OF 10) – Each equivalent to one full fare pre-paid single ride fare.

2. LIMITED USE MONTHLY PASSES – Monthly pass available on Clipper limited use ticket.

Valid from the first day of the month until the last (no grace period).

INTER-AGENCY DISCOUNTS

1. INTER-AGENCY TRANSFERS - A fifty-cent discount is provided to Full Fare customers

transferring from any connecting agency to Muni within specified time limits when using

SPECIAL FARES

1. NEW YEAR’S EVE – Free service provided from 8 p.m. December 31

through 5 a.m.

January 1

of each year.

2. YOUTH GROUP SUMMER DAY PASS – Free passes available from Memorial Day to

Labor Day, subject to availability, for non-profit and government agencies serving low-

income youth. Passes allow for travel of 20 youth and two adults for one day.

3. SPECIAL PROMOTIONAL FARES - The Director of Transportation is authorized to

travel without a muzzle but must be under the control of their owners. Service animals must

ride on their owner’s lap, under their owner's seat, or as far out of the aisle as possible.

Animals may not occupy a seat.

When riding the Cable Car, service animals are encouraged to ride in the interior section of

the cable car, either on their owner's lap or as far out of the aisle as possible. If riding on the

exterior sections of the cable car, service animals must be on their owner's lap.

PROOF OF PAYMENT

Evidence of fare payment (Proof of Payment) is required for all Muni service through the

duration of the trip or while within the paid area of Muni stations. Failure to produce proof of

payment when asked by a Fare Inspector will result in a fine (see San Francisco Transportation

Code Division II, Section 302 for the list of current fines). Customers with proof of payment

may board a Muni vehicle by any door. All other customers must enter at the front of the vehicle

and pay the fare at the farebox. The farebox receipt serves as proof of payment.

buildings, athletic facilities and other organizations to establish revenue neutral institutional pass

programs. Groups must have a minimum of 500 participants (all members are required to

participate and cannot “opt-out”). Fares will be set based on estimated fare revenue based on

transit use across the entire group and divided by the total population. The formula for

establishing the revenue neutral fare will be based on demographic and organization specific

data, and actual Clipper usage (where available) as part of the individual agreements with

participating organizations.

THIRD PARTY SALES COMMISSION

BULK DISCOUNT

The following bulk rate discounts shall be applied to purchases of available fare media:

1. 10% - 100 to 499 items

2. 15% - 500 to 999 items

service outages, farebox payments (including overpayment), or incorrect ticket purchases.

ADOPTION OF FARES

On April 21, 2009, the SFMTA Board of Directors approved Resolution No. 09-065 setting

forward an automated indexing plan for setting fees, fares and fines. As part of the budget

review, the Board may revise the rates for Muni fares based on policies to incentivize transit use,

pre-payment of fares and to promote equity. A Title VI Equity Analysis will be submitted in

conjunction with any fare change as required by Federal Transit Administration guidelines.

EFFECTIVE DATE

As standard practice, fare changes to non-pre-paid Passports and Cable Car tickets will go into

effect January of each year of the budget cycle. Unless otherwise noted, all other fare changes

shall go into effect September of the first year of the budget cycle and July of the second year.

Fare changes adopted in Fiscal Year 2021 will go into effect November 1, 2020.