Delta Air Lines Group & Specialty Sales Center
Phone: 800-337-4777- prompt #2
e-mail: GroupSpanis[email protected]
8AM - 6:30PM Eastern Time / Monday - Friday
INTERNATIONAL GROUP CONTRACT - Bulk Ticketing
29AUG2019
Customer Information:
BAHJI VARNER
774 VIRGINIA AVE
ATLANTA GA 30306
Email: BVARNER@APSK12.ORG
Do not reply to this e-mail as it is a send-only box. The correct contact information is
located at the top of this letter.
_________________________________________________________________________
Thank you for choosing Delta Air Lines and our Joint Venture Partners.
We have confirmed the following group reservation at your request. Please review this
information carefully. If you have any questions regarding these arrangements, please call or
email Delta's Group Desk immediately. Deposit, ticketing and payment policies are given below;
other group travel Terms and Conditions apply and are hereby incorporated into this contract.
These Group Travel Terms and Conditions are available at:
<<http://www.delta.com/content/www/en_US/traveling-with-us/planning-a-trip/group-travel/terms.html>>
All necessary travel documentation complying with governmental travel requirements are the
responsibility of the passenger and Delta is not liable for any travel issues resulting from lack of
proper documentation.
__________________________________________________________________________
Group Information: INMAN MIDDLE SCHOOL GROUP #1964297
SubGroupA - Group Size: 10 | Record Locator(s): JKPVU6
Itinerary / Fare Basis:
Carr/Flt# Date Departure Arrival Product/Class/Fare Basis/Ticket
Designator
DL / 5201 05APR2020 ATL1115A HAV 135P Main Cabin / X /
XGRPAMP/GNA08
DEPART: ( ATL ) Atlanta Ga ARRIVE: ( HAV ) Havana Cu
***DELTA CONX/QUOTE AS Endeavor Air
DL / 5202 12APR2020 HAV 235P ATL 457P Main Cabin / U /
UGRPAMP/GNA08
DEPART: ( HAV ) Havana Cu ARRIVE: ( ATL ) Atlanta Ga
***DELTA CONX/QUOTE AS Endeavor Air
Fare Quote:
Base Fare: 248.00 USD Carrier Surcharges: 0.00 USD Taxes and Fees: 114.03 USD* Total
Fare: 362.03 USD Per Person
*Subject to change at the time of ticketing
Commission: 0%
General Deposit Required per Seat
Coach seats: $50 USD within the Continental US and Canada
$100 USD everywhere else
Comfort+ seats: $100 USD within the Continental US and Canada
$150 USD Alaska and Hawaii
$200 USD everywhere else
First/Business seats: $200 USD within the Continental US and Canada
$600 USD Transpacific
$450 USD everywhere else
Note: Peak Seasons and special events may require higher deposits. The table below
shows the specific total deposit required for your destination traveling on your dates.
Deposit Due Date: 12SEP2019 Last day to cancel/reduce without penalty: 20FEB2020
Total Deposit Due: $2,000.00 USD Utilization requirement: 90%
Deposit Received: $0.00 Names/Ticketing Due Date: 06JAN2020
Excess Baggage: If this group will be accompanied by a large number of excess baggage (e.g.,
band instruments, hockey equipment bags), please contact Delta's Group Desk at the numbers
given above. If travel includes Delta Connection Carriers, in some cases excess baggage may
not be able to be carried on the same flight as the group.
Group Check-in: Groups may either check in individually or be checked in by the group leader,
and both online check-in and kiosk check-in is available for the group. A simple registration
process is required to enable the group leader to check in the group. Please call the Delta Group
and Specialty Sales Center for further instructions.
Deposit Policy:
Please pay the deposit timely to avoid cancellation
o If the Deposit Received amount is smaller than the Total Deposit Due, an
additional deposit in the amount of the difference is due on the date specified
If the deposit is not received by 12SEP2019 seats will be released without notification
If you wish to ticket in lieu of deposit prior to the deposit due date, send an email to
GroupSp[email protected] to get the name submission document. In the subject line
put:
INQ # 1964297 / INMAN MIDDLE SCHOOL GROUP / NAME DOC REQUEST
Note that once tickets are issued they are non-refundable
Travel agency deposits must be paid by a single MCO, 3rd party credit card or wire
transfer. Deposits will be returned after the group's departure date.
Non-agency deposits must be paid by a wire transfer or single credit card. Debit cards
and checks are not accepted. The deposit may either be applied toward final ticketing
or refunded to the original form of payment
Deposits will be refunded for seat cancellations prior to the last day to cancel/reduce
without charge. Full deposits will be retained subject to non-utilization penalties after
that date
After the last day to cancel/reduce without charge, no downgrades of fares are allowed
Ticketing Policy:
Once tickets are issued they are nonrefundable
o After ticketing, one free name change is permitted for 50% of the group up to 48
hours prior to departure,
o $150.00 USD fee for each additional name change applies and is subject to
change
All tickets must be issued on 006 ticket stock
Your Base Fare, Carrier Imposed Surcharge (Q) and YQ/YR rates are guaranteed at the
time of Booking in the currency as quoted. At the time of Ticket Issuance, all other taxes
will be recalculated and Base Fare will be converted at the current exchange rate. The
Total Fare will be in the selling country currency.
Any changes of itinerary will require a renegotiation of fare and terms
Any seats without names must be cancelled in order to complete the ticketing process
For Travel Agency Bookings:
o Travel agents must issue their own tickets
o Passive bookings of group itineraries must match segments already existing in
Delta's reservations system
o Passive booking of group itineraries prior to the date of ticketing is not
permitted
o Tickets must be issued with the base fare in the currency of the country of origin
o At the time of ticketing you will receive the total group fare calculation with which
to issue the ticket.
o All tickets on the group block must be issued at the same time.
o All bulk tickets must be reissued by the ticketing agency
For Non Travel Agency Bookings
o All group tickets will be issued electronically by Delta Air Lines. Your current
fare and terms are based on Delta issuing your tickets
o If you elect to have your tickets issued by a Travel Agency, the fare and terms
are subject to renegotiation
Tour Conductor Policy:
Tour conductor tickets are not offered as part of the fare negotiation. Tour conductors will be
considered based on the following:
Tour Conductors (TC) are offered upon request only, and must be requested at the Time of
Booking (and will be documented).
If the Tour Conductor ticket is not requested at the time of booking, any TC request is subject to
availability of inventory.
The group must consist of at least 30 paid passengers traveling on adult fares (30 paid tickets
and the Tour conductor, if approved by Delta, would be the 31st ticket).
Travel agents must also issue Tour Conductor tickets once approved by Delta as a bulk ticket by
the Ticketing Deadline.
The Tour Conductor is required to pay applicable taxes.
The Tour Conductor may deviate from the group based on the deviation policy previously noted.
The Tour Conductor will be split from the record with the lowest fare.
Tour Conductors must travel in coach.
Booking with travel to Cuba:
Travel to Cuba involves special governmental requirements that must be met by all passengers
travelling on a US-based carrier. These include:
1) OFAC Form: Passengers travelling to Cuba, regardless of nationality, must qualify
under 1 of 12 categories as set forth by OFAC (Office of Foreign Assets Control) of the
United States Department of Treasury.
The twelve categories are:
Family Visits
Official Government Business
Journalists Activity
Professional Research & Meetings
Educational Activities
Religious Activities
Public Performances, Athletic Events &
Exhibitions
Activities of Private Foundations or
Research/Educational Institutes
Support for the Cuban People
Humanitarian Projects
Export/Import or Transmission of
Information/Materials
Certain Authorized Export Transactions
OFAC forms will be completed by each individual passenger at the departure gate of the
gateway city to Cuba, unless advised otherwise by Delta.
2) Cuban Tourist / Visa Card: Passengers travelling to Cuba are required, in addition to a
valid passport with a minimum validity of six months after departure, to have a tourist
card or visa for entry into Cuba.
If the group is travelling for purposes not eligible for a tourist/visa card, and need a
specialized visa issued by the Cuban government, the passengers will not be required to
purchase a tourist/visa card, but will need to present the appropriate entry documents to
Cuba to Delta personnel, if requested.
3) Cuban Medical Insurance: Passengers travelling to Cuba are required to have
temporary medical insurance by the Cuban government. This insurance is included in
the fare at a cost of $25.00USD per passenger, and covers a maximum stay of 30
(thirty) days; additional coverage will need to be purchased in Cuba with an authorized
insurance provider.
Group Payment Options:
For Non-Travel Agency Bookings:
Acceptable forms of payment are wire transfer and credit card.
o Please note that debit cards are not accepted for payment of either deposit
or final ticketing.
Wire Transfer Instructions:
Wire transfers submitted for all payments must be issued in U.S. funds.
Failure to include the inquiry number or record locator could result in the cancellation of
the group space.
o Delta assumes no liability, including the reinstatement of the group space or
waiver of any fare increase that might result, for failure to identify the inquiry
number or record locator on the wire transfer.
Beneficiary Bank:
JPMorgan Chase Bank, N.A.
Address:
1 Chase Manhattan Plaza New York, NY 10005
Swift:
CHASUS33
ABA:
021000021
A/C Name:
Delta Air Lines, Inc.
Address:
1030 Delta Boulevard Atlanta, GA 30354-1989
A/C Number:
964258255
Reference:
Inquiry # 1964297
MCO: Travel Agents Only
MCO Deposits - NO CHECKS OR MONEY ORDERS
Delta Air Lines
7500 Airline Drive Dept. C655
Minneapolis, MN 55450-1101
Thank you for giving Delta the opportunity to serve your travel needs.
Delta Air Lines
Group and Specialty Sales Center